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With 11 assets of 6 Property Management Companies(PMC) spanning over Hokkaido, Tokyo and Osaka, our client, a global fund manager, required someone to help manage the PMCs which have weak reporting capabilities. The client encountered difficulties in communicating with PMCs due to language barriers. There was also insufficient time to train and manage 6 different PMCs in different levels of skillsets.
Jones Lang Lasalle was hired as an additional resource to Asset Manager to manage the 6 PMCs and provide training for PMCs to ensure proper reporting to Jones Lang LaSalle. Acting as the single point of contact for the client, we also helped to streamline the route of communication. Jones Lang LaSalle also provided a full reporting package and helped the client manage account payable and cash.